Question 1

How much does towing cost in Ottawa?

Accepted Answer

Towing costs vary by multiple factors. The distance towing, the type and weigh of the vehicle and reason for the tow all effect the price. Typically tow a tow starts around $80.

Question 2

Do tow companies have to be licensed?

Accepted Answer

Yes! In Ontario all tow companies AND tow operators must be both provincially and municipally licensed. These requirements help you the consumer make sure that the towing provider assisting you is trained and insured to be providing the service. Over the last 4 years with the provincial government instituting the TSSEA (Towing and Storage Safety and Enforcement Act) the industry has gotten much safer for the consumer and gotten rid of many of the bad apples. However you may still find someone providing cheap or suspicious towing services without the necessary licensing and insurance. Think twice before using those shady tow companies as saving a few bucks is not worth loosing your vehicle or having a significant repair bill for the damages they cause.

Question 3

Can I choose my tow after a collision?

Accepted Answer

In Ontario the choice for a tow is always yours and only yours. In some cities like Ottawa, Police and other emergency crews have contracts with specific tow companies to receive compensation if they tow your vehicle. As stressful as the situation is don’t make it worse by letting others pressure you to use a un-approved tow company. Exercise your right to choose your own tow and call us. As an Insurance Approved provider we will assist you with the full process at no cost to you as we direct bill to all major insurance companies.

Question 4

How long does it take?

Accepted Answer

The wait time varies by time of day and your location. We have operators spread out around the city and we aim to arrive within 20 minutes. Emergencies and Collisions are given a priority and we respond within 5-10 minutes!

Question 5

Can I ride in the Tow Truck?

Accepted Answer

Our tow trucks are all equipped with room for passengers. Some can only carry 1 passenger and others can carry as many as 5 passengers. When you speak to the dispatcher let them know the amount of passengers and they will dispatch the appropriate truck.

Question 6

Can I get towed from the 416/417?

Accepted Answer

Our towing operators are approved by the OPP to provide towing and roadside assistance on both the 416 and 417 in Ottawa. If your vehicle breaks down or you are involved in a collision on the highway its important to try to reach to right shoulder if you can and ALWAYS remain in your vehicle until we arrive. We provide towing, tire change, fuel delivery and recovery services on the highway.

Question 7

Do I need a flatbed or a wrecker?

Accepted Answer

We have a variety of trucks and equipment for all types of tows. When you call and provide the details of the service you require to our dispatchers they will dispatch the appropriate truck for the job.

Question 8

Do you buy used/scrap Vehicles?

Accepted Answer

We provide hassle free scrap vehicle removal and pay you cash on the spot same day. For scrap vehicles we pay upto $2000 and we can usually beat the prices of all other scrap car buyers. Sometimes instead of constantly paying to tow your broken down vehicle its better to get some cash and purchase another vehicle. Call us anytime with with the information of your vehicle and we will provide you with a quote on the spot.

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